The Parker Blog:

We’re Hiring Customer Service Rockstars to Become Membership Ambassadors!

Are you itching to make a change in your career? Maybe you’re in retail or food service and would prefer an opportunity in a traditional office environment. You’re in luck! We’re hiring customer service professionals – from a variety of customer-focused backgrounds – for an opportunity with our Seattle client.

Our client is a group purchasing organization (GPO), negotiating discount pricing for products and services for organizations across the nation. As one of the largest GPOs in the United States, our client has enrolled over 100,000 member organizations currently in both public and private sectors. These organizations take advantage of discounts from vendors like Verizon, Office Depot, Expedia, Best Buy – even John Deere! One thing is for sure – our client is not a reseller; rather, they are a contract negotiator, empowering organizations to purchase through contracts our client has been building for 35+ years!

Though you wouldn’t make the connection at first, our client is owned by a nationally acclaimed non-profit medical center, headquartered here in Seattle, WA. Any revenue created by our client goes straight into its parent company by supporting medical research and other healthcare initiatives. People who work for our client feel good because they know they’re helping organizations save money, while also funding health and wellness initiatives through their revenue!

Responsibilities of the Membership Ambassador:

As a Membership Ambassador, your job will be to connect with prospective clients and educate them about the available services and membership benefits of joining the GPO. You’ll process new memberships and log these activities in the CRM system… Furthermore, all of this takes place in a friendly and fun work environment.

Qualifications Include Customer Service Experience and a Friendly Disposition!

Please have at least two years of customer service experience, preferably in a fast-paced environment. You should have a friendly and confident disposition, especially in your interactions over the phone. You should be comfortable meeting (and exceeding!) goals, be able to quickly learn new systems, and have the soft skills necessary to build a good rapport.

Do You Know Other Customer Service Professionals? Spread the Word!

If you’ve got a friend who might fit the bill, encourage them to apply because we’re hiring now! As we continue hiring customer service professionals for positions across Seattle, we need to find even more stellar professionals, and referrals are the best way we can do that.

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