Phone Operator Needed for a Vascular Clinic (Savannah, GA)

Job ID: 24675
Pay Rate: $16/HR – $17/HR
Location: On-site in Savannah, GA
Employment Type: Contract to Hire
Schedule: Full Time

A leading vascular clinic dedicated to providing advanced, state-of-the-art patient care is seeking a professional, motivated Phone Operator to join its growing team. This role serves as the first point of contact for patients and referring providers, playing a vital part in delivering excellent service and ensuring smooth communication throughout the clinic. The ideal candidate is friendly, organized, and detail-oriented, with strong multitasking skills and a passion for helping others.

If you are detail-oriented, thrive in a dynamic environment, and have a passion for helping others, this opportunity is for you. Apply today to be part of a dedicated team committed to excellence in patient care!

What Your Day Brings:

• Answer and manage multi-line phone system with professionalism and courtesy.
• Schedule patient appointments accurately and efficiently.
• Obtain prior authorizations and precertifications as needed.
• Verify insurance coverage, co-pays, deductibles, and co-insurance.
• Register patients into the practice’s system, ensuring accurate and complete data entry.
• Confirm and coordinate appointments with referring providers.
• Communicate clearly and promptly with nursing, reception, and file room staff regarding patient flow.
• Follow up on no-shows and ensure documentation is accurately recorded in the HER.
• Assist with new patient coordination and provide back-up coverage as needed.
• Audit scheduled appointments to ensure proper physician alignment and testing requirements.
• Maintain a clean, orderly, and professional work environment in accordance with the clinic’s standards.
• Perform additional related duties as assigned.

What You Bring:

• High school diploma required.
• Minimum 2 years’ experience in a medical office or front office setting.
• Strong customer service and communication skills, positive and team oriented.
• Familiarity with insurance verification, CPT and ICD-10 coding.
• Medical terminology and clinical knowledge highly preferred.
• Experience with Centricity or similar EMR systems is a plus.
• Ability to work independently and handle high call volumes.

Benefits Offered by Parker Staffing to Contract Employees:  

• Paid Sick/Safe Time (based on where allowable by law)  
• Medical benefits with multiple plan tiers and Telemedicine access  
• 401K with matching contributions   
• Holiday pay   
• Employee Assistance Program (EAP)

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Human Resources, and Non-Clinical Healthcare opportunities throughout the nation. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!  
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.