Contact Centers

We hire people who care about customer experience as much as you.

Roles we staff

Contact Center Representatives
Product Support Specialists
Customer Service Representatives (Bilingual)
Inbound Sales
Consumer Back Office
Call Center
Operations Agents

Your Customer Service team is often the first point of contact a customer has with your company. With decades of experience sourcing quality professionals to fill these roles, Parker Staffing knows precisely what it takes to ensure customer satisfaction. We recognize that people who work in a contact center need to be problem solvers and strong communicators, able to keep a courteous, helpful demeanor in the face of diverse challenges and personalities.

Our services range from small temporary staffing projects to full support, complete with onsite recruiting and HR services that administer training, coaching, and employee recognition programs. We also provide operations and payroll services to support in-office, fully remote, and hybrid work arrangements, including the tracking and shipping of equipment. 

Parker has a long history of assessing the attributes that enable people to be successful in this often fast-paced and stressful environment. Our clients leverage our unique hiring approach for the contact center environment to assist them in filling contract, long-term staffing and direct hire roles. 

Whether it is by video, phone, chat, email, or social media, our contact center professionals stand ready to solve your customers’ problems.

“The Parker staff have provided consistently high-quality service. Their expertise, responsiveness and ability to manage a large project exceeded our expectations.”

 – Mary H.

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